Richard Hay

Senior Content Producer,
Penton Technology

I served for 29 plus years in the U.S. Navy and retired as a Master Chief Petty Officer in November 2011. My work background in the Navy was telecommunications related so my hobby of computers fit well in what I did for the Navy. I consider myself a tech geek and enjoy most things in that arena.

My first website – – came online in 1995. Back then I used GeoCities Web Hosting for it and is the result of the work I have done on this site since 1995.

In January 2010 my community contributions were recognized by Microsoft when I received my first Most Valuable Professional (MVP) Award for the Windows Operating System. Since then I have been renewed in the Microsoft MVP Windows Expert-Consumer category each year on January 1st for seven consecutive awards in the program.

I host the Observed Tech PODCAST which is a weekly look at all things tech with a decidedly Microsoft angle however, all subjects are discussed including security, social media, hardware, software and anything tech-ish!

I began contributing to Penton Technology websites in January 2015 and in April 2017 I was hired as the Senior Content Producer for Penton Technology.


Windows Server Insider Preview Build Release Tracker (2017)
This gallery will track all of the releases for the Windows Server Insider Preview Program during the calendar year 2017.
Microsoft and Red Hat Partner on Enterprise Container Adoption
Microsoft is loving Linux even more with today's announcement of an expanded partnership with Red Hat.
Upcoming 2017/2018 Microsoft Tech Summit Sign-ups Now Open
Microsoft is putting a series of tech summits on the road to help you learn more about their cloud services and technologies.
Microsoft Azure Just-In-Time Virtual Machine Access Preview
You can now reduce your attack footprint with VMs in Azure by denying persistent access but still taking control of access as needed.
Deployment Guide: Microsoft Education Services and Tools
Get solid advice on how to deploy Microsoft's Education related tools and services.
IT Pro Tip: Evaluate and Measure Computer Reboot and Logon Times
Ever want to take a closer look at how long it actually takes for a computer to reboot and get a user logged on? This tip from Microsoft will show you exactly how to accomplish this type of analysis.
Resources for the North American Total Solar Eclipse of 2017
A very rare event will cross the continental United States and allow millions to view this unique celestial event and there are plenty of tools available to help you make the best of the experience.
Microsoft Azure Adding Two Data Centers Down Under in Australia
Microsoft has now announced 42 Azure regions globally easily surpassing other cloud providers.
Resource: Automating Windows as a Service 1
This is one of the most comprehensive break downs of Windows as a Service I have ever come across and it should be on your reading list.
Windows 10 Pro for Workstations Announced as Latest Variation of Windows 10
The list of Windows 10 variations has grown to a total of 10 this week with the addition of a new SKU for high end work stations.
Microsoft Releases Updated Group Policy for Improving Dual Scan Support
In order to clear up a problem where a combination of policies would cause a managed system to scan Windows Update for system patches despite settings for WSUS, Microsoft has updated group policies in the August cumulative update to address this issue.
Microsoft Announces Changes for Third Party Antivirus Products on Windows 10
After a couple of months of antitrust threats and case filings, Microsoft has decided to reach out to companies like Kaspersky and modify how Windows 10 handles some aspects of third party security software.
Microsoft Releases Windows Server Insider Preview Build 16257 to Testers
This second release for the Windows Server Insider Program includes the addition of the Windows Subsystem for Linux and Remote Server Administrative Tools.
Microsoft Intune Updates and New Features for July
A new document details the full list of updates for the Microsoft Intune service that were added in July 2017.
Learn About Microsoft Azure Site Recovery and Backup Capabilities
These on-demand and live learning opportunities will help you better understand the key aspects of using Azure Site Recovery and Backup plus the benefits it can provide to users and customers.


IT Pro Today PODCAST - Episode 4
July 26, 2017

Darold - thanks for listening to the podcast and we appreciate the feedback as well. We are looking forward to continuing to expand our subjects for both round table and...

Moving back to Windows Phone 8.1
July 10, 2017

What device are you trying to upgrade? The number of handsets that are supported for Windows 10 is down to about 13 now.

Official Windows 10 S & Office Apps Frequently Asked Questions from Microsoft Support
June 27, 2017

Surface Laptop is full desktop Windows 10 S (with the App Store only restriction) - it does not need Continuum support as it has a Mini DisplayPort and can use an external...

Windows 10 Redstone 3: Automatic Checkpoints for Virtual Machines
May 15, 2017

I certainly would not run it on a production machine however, not a bad idea to run on a secondary machine for testing.

Rediscovering Windows Libraries for Users and Admins
March 31, 2017

If you are using your MS Account then your BitLocker recovery keys are stored on OneDrive here: